Help & Support
Find answers to common questions below.
Getting Started
New to Pantidy? Start here.
Using the App
Make Pantidy work for you.
Managing My Pantry
Tips and guides for your pantry.
Privacy & Data
Your data, your control.
Getting Started
Where do I get started?
Download Pantidy from the App Store or Google Play here.
Once installed, login and follow the on-screen setup to add your first pantry items. The Quickstart guide walks you
through everything step by step.
Using the App
What are “Container Amounts” in the Pantry and Barcode Scanner?
Container Amounts are typically pulled directly from the Nutrition Facts label found on packaged food items.
This helps Pantidy estimate how much of an item you have remaining and improves recipe matching, pantry tracking, and expiration management.
Some products, such as spices, produce, or specialty items, may not include complete serving or container information. In those cases, Pantidy may use:
- community-provided product data
- estimated calculations
- manufacturer information when available
Because of this, some quantities may occasionally be approximate rather than exact.
See below for examples of how Nutrition Facts label fields map into Pantidy.
- Servings per Container
- Serving Size
- Serving Size Measurement
- Total Amount in Container (Pantidy Calculated)
What does “Cooked and Served” do?
Cooked and Served helps keep your pantry up to date after making a recipe.
When used, Pantidy can:
- deduct ingredients used from your pantry
- create and track leftovers from the meal
- update inventory levels automatically
This makes it easier to:
- maintain a more accurate pantry over time
- keep track of what’s expiring
- know what’s running low
- avoid duplicate grocery purchases
How do I cancel?
First, we’re sad to see you go. If there’s anything we can help with, please reach out to us at [email protected].
Otherwise, you can manage or cancel your subscription at any time from the Settings tab in Pantidy, or directly through the Google Play Store (Android) or Apple App Store (iPhone/iPad).
Android – https://play.google.com/store/account/subscriptions
Privacy & Data
How can I request deletion of my data?
The easiest way is directly inside the app: go to Settings → Account → Delete My Data and follow the prompts. The data that can be removed will be removed immediately. For more information, see our Data Deletion Policy.
If you are unable to access the app, you can submit a request using our Data Deletion Policy. We will process your request within 30 business days.
Still Have Questions?
We read every message and use your feedback to shape what Pantidy becomes. Here’s the best way to reach us:
Try the FAQ above
Most common questions are answered on this page. Use your browser’s Find (Ctrl+F / Cmd+F) if you’re looking for something specific.
Send feedback or a feature request
We’d love to hear your ideas! You can email [email protected] with your idea. We review all submissions and use them to prioritize future updates. You can see what what we’re working on at our Product Roadmap page.
Still stuck? Email us
If the FAQ hasn’t resolved your issue, you can reach us directly at [email protected]. Please include as much detail as possible so we can help you quickly.